An interesting online shopfor those that like quirky toy shops .
A) Payment :- Payment can be made by the following methods ' Personal cheque ' , ' Postal Order ' or Paypal . Make all cheques / postal orders payable to ' TOYS EXTRA ' and send to Toys Extra , 43 Quarry Drive , Kirkintilloch , Glasgow , G66 3RY . Paypal payments can be sent to ' kirkytoys@tiscali,co,uk .
Please make payment within 7 days of committing to buy ,if payment is not received by this time we reserve the right to cancel the order
B) Dispatch :- All items will be dispatched within 24 hours . Smaller items will be sent by Royal Mail normally first class .Larger items will be sent by 24 hour courier ( please note that additional payment may be required for deliveries to distant areas where ferries have to be used such as N. Ireland , Scottish Islands)
C) Delayed Dispatch :- In the event of a delayed dispatch i.e. where there is some reason for delay such as a stock or supply issue you will be notified immediately and given an accurate date of expected delivery. You will also be offered to option of a refund should delivery date be unsatisfactory.
D) Returns :- Items may be returned within 14 days of receipt on the following basis .
1) You must give notification within 3 days of receipt of your intention to return item ,giving reasons,
2) Item must be returned unused and in perfect condition .
3) A refund will be given less the cost of postage for sending and return except in cases
where the item is damaged . ( see Below )
E) Damaged Items :- Items are checked prior to dispatch and sufficiently packed to withstand the journey ,however in the event of receiving a damaged item please notify us giving the nature of the damage ,stating which parts are damaged . Please send photographs if possible . We cannot be held responsible for damage in transit by Postal services , and you must make comment where possible on delivery sheets that box is obviously damaged. We will endeavour to replace any broken parts ,however a claim would have to be raised by yourself for the item against Postal service / courier.