These terms & conditions set out below govern all sales/service transactions provided between any customer (you) and SchoolTrophy.co.uk (us) through this web site.
SchoolTrophy.co.uk is a trading name of Hemel Trophies & Jewellers Ltd. Registered in England No: 5892497.
Registered address, 2nd Floor, Hygia House, 66 College Road Harrow Middlesex HA1 1BE.
No variations of these terms & conditions shall be deemed valid unless agreed in writing by a director of Hemel Trophies & Jewellers Ltd.
Other Hemel Trophies & Jewellers Ltd or Schooltrophy.co.uk employee's, have no authority to agree any additional or conflicting terms or conditions with you.
By placing an order with Schooltrophy.co.uk, the customer is deemed to have acknowledged these terms & conditions and agrees to be fully bound by them.
We reserve the right to change or alter prices within this web site as we see necessary without prior notice to the customer. Please check the final price in the shopping basket before confirming orders.
Once received in writing from you, all engraving instructions shall be deemed final & we reserve the right to apply additional charges for amendments. alterations or additions to engraving instructions once recieved. Any claims for incorrect/missing engravings must be supported by original instruction documentation. We shall not be held liable for any losses or claims for compensation from incorrect or missing engraving however so caused.
Full & final payment must be received in the form of cleared funds before any goods/services are despatched unless credit terms are agreed in writing prior to order.
All goods/services provided remain the property of Schooltrophy.co.uk or it's parent companies until paid for in full. To request a credit account please contact us for a credit application form. Credit account payments are due in full at the end of the month following invoice unless agreed in writing by an acting director.
Overdue Accounts & returned payments
For accounts that fall overdue, Schooltrophy.co.uk reserves the right to,
A. cancel or suspend all current orders.
B. Charge interest on overdue amounts @ 4.5% per/month above the Bank of England base rate.
C. Employ third parties for collection of any monies/payments owed to Schooltrophy.co.uk.
D. Apply additional charges incurred through actions deemed necessary to recover funds stated in clause C above.
E. Apply charges of £45.00 for payments returned to us from our bankers as a result of uncleared funds, incorrectly dated or signed cheques.
F. Open court proceedings to recover our losses.
Whilst we endeavour to make every effort to ensure accuracy within this web site, all product sizes & descriptions are to be considered approximate. We reserve the right to alter product price & specification without prior notice.
Claims for damaged or missing goods.
Claims for damaged or missing goods must be made within 7 working days of recieved orders. Defective or incorrect goods must be returned to us within 10 days from date of receipt for any claims for damages/replacements to be considered. Items returned to us that have been ordered by you and despatched and received by you in good condition shall carry a "restocking charge of 25%.
Out of Stock items & back orders. If an item you have ordered is found to be "currently out of stock" or "no longer available" we will endeavour to contact you to advise accordingly. We reserve the right either substitute the product/products for a similar like for like priced option or, send "currently out of stock" items at a later date. We always try to contact you to advise of this or of any other incurring problems at the earliest possible time and shall not be held liable for any missing or substituted items should you be Non-contactable by the methods you have advised.
When the supply of back orders or out of stock items do materialise for despatch, additional carriage charges will apply unless otherwise agreed by schooltrophy.co.uk. Any of the above terms & conditions do not effect your statutory rights. These terms & conditions shall be governed in accordance with English law.