Terms and Conditions


Please read these Tems and Conditions if you use this website. Using this website indicates that you accept these terms.



All goods and services are provided as described. Any changes will be published as soon as possible. 


All orders will be dispatched within 5 working days, but normally sooner. Should any item not be available (e.g. due to being out of stock), no substitute will be included and you will be notified of the matter.

Cranham Publications reserves the right not to accept any order. Prospective purchasers will be notified of the reasons for any such rejection.

The content of this site, including all designs, text, and graphics belong to Cranham Publications. If you would like to reproduce, distribute, modify or publicly display the contents of www.cranham.com you will need the prior written consent of Cranham Publications.

Use of the site

  • This website is operated by Cranham Publications.
  • Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed.
  • Cranham Publications shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.
  • Cranham Publications shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.
  • Cranham Publications does its utmost to ensure that we publish accurate and up to date information. However, we assume no liability or responsibility for any errors or omissions in the content of www.cranham.com
  • We will use the information submitted to this site solely for the purpose of that submission. Information submitted via the "Contact" form will be used by Cranham Publications to contact you.
    Full details of how we use this information can be found in our Privacy Policy.
  • www.cranham.com contains links to other web sites. These are provided solely as a convenience to you and access to any of these linked sites is at your own risk.   Cranham Publications does not control and is not responsible for any of these sites or their content.

Offers & promotions

  • Offer end dates apply.
  • Offers are at Cranham Publications sole discretion and are subject to variation or withdrawal without notice.


  • Prices are correct at time of publishing, are valid until 31st March 2012 and include VAT at 20% where applicable.
  • It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT. Any price changes will be confirmed to you at the time of ordering.

Portrayal of products

  • While every effort has been made to portray items accurately, slight variations may occur.
  • All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.
  • Please note there may be variations in colours dependant on the calibration and settings of individual computer screens.


  • All rights, including copyright, for this website are owned by or licensed to Cranham Publications.
  • Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Cranham Publications.
  • You may not modify, distribute or re-post anything on this website for any purpose.


  • All items are subject to availability.
  • We will inform you as soon as possible if goods you have ordered are not available.


  • You are entitled to cancel your order if you wish providing you act within 7 working days of receipt of the goods.
  • If you wish to exercise this right prior to despatch of goods please email sales@cranham.com
  • If your order has already been despatched please follow our returns information.


  • The terms for returns information can be found on the Ordering Information page.


  • Our secure server software encrypts only credit card details and related personal information, including name, address and credit card details. Information remains scrambled whenever it is transmitted over the web. This means that ordering via our site is even more secure than ordering over the phone.

Data protection & privacy policy

Limitation of Liability

  • You agree that your use of www.cranham.com is at your sole risk and that you are responsible for all costs associated with your access to, or use of, www.cranham.com.
  • Cranham Publications, its directors, employees or any other representative will not be liable for any damages, losses, costs, claims or demands of any kind, whether direct, indirect, compensatory or consequential, related to your use of www.cranham.com or the information content, materials or products included on www.cranham.com.
  • These terms are governed by English law and any dispute will be resolved exclusively by the English courts.


  • This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with English Law.

Any other questions?

If you have any questions on any aspect of Cranham Publications please contact us:




01865 864056




Cranham Publications
PO Box 728

VAT Registration Number

  • Cranham Publications VAT registration number is 348 9705 11.
  • The site is owned and operated by A. Gillet.

Changes to these Terms and Conditions

Our Privacy Policy and these Terms and Conditions may change over time. You should check these documents to see if any amendments or additions have been made since your last visit.

Last modified

These Terms and Conditions were last modified on 5th September 2015 (change of phone number only).